Privacy Policy
Last updated: September 21, 2026
This policy explains what information Brush and Build Brothers ("Brush & Build Brothers", "we", "us") collects through brushnbuildbr.com, how we use it and the choices you have.
Information you give us
When you request a free estimate, we collect the details you enter in the form: your name, phone number, email address, property address, the service you are interested in and any project description. If you call or email us, we keep the information you share in that conversation.
Information collected automatically
Like most websites, we collect limited technical information when you visit, such as the pages you view, the site that referred you, your approximate location, device and browser type. We use Google Analytics to understand how visitors use the site. We also record advertising and campaign parameters in the page address (for example UTM tags and Google Ads click IDs) together with your estimate request, so we know which ads and pages bring in inquiries. These tools use cookies and similar technologies.
How we use your information
- To respond to your request, schedule and prepare estimates, and provide our painting services.
- To contact you about your project by phone, email or text message, using the details you provided.
- To measure and improve our website and advertising.
- To comply with legal obligations and protect our business.
We do not sell your personal information.
Who we share it with
We share information only with service providers that help us run our business, such as our website host, our customer relationship management (CRM) system, and Google (Analytics and Ads). They may use it only to provide their services to us. We may also disclose information when required by law.
Cookies and your choices
You can block or delete cookies in your browser settings. You can opt out of Google Analytics with the Google Analytics opt-out browser add-on and manage ad personalization in your Google ad settings. If you no longer want to hear from us, tell us by phone or email and we will stop contacting you.
How long we keep it
We keep estimate requests and customer records for as long as needed to serve you and to meet our business, tax and legal requirements, and then delete them.
Security
We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
Our website is not directed to children under 13, and we do not knowingly collect their information.
Your requests
You can ask us to access, correct or delete the personal information we hold about you by contacting us below.
Changes to this policy
We may update this policy. The date at the top shows when it last changed.
Contact us
Brush and Build Brothers
1201 Nia Road, Charlotte, NC 28215
Phone: (980) 946-6308
Email: info@brushnbuildbr.com